AP Village/Ward Secretariat System Sets A New Record In Providing Services

Vijaywada: The revolutionary concept of the Village and Ward Secretariat system in Andhra Pradesh has established a new record on the 25th of January where more than 2.88 lakh petitions were resolved in one day. The YS Jagan-led government in the state set up the Village and Ward Secretariats on October 2, 2019, one for every two thousand population across the state. The idea behind this decentralization was that no one should go to the mandal centers or nearby towns or district centers for various tasks related to the government. A total of 545 government services have been made available in village and ward secretariats from January 26, 2020, so that these works are almost solved. Another 252 types of central government services have also been made available in a phased manner. So far 6.43 crore people have availed of government services in the last three years since its inception. Earlier the record was 1.80 lakh services were provided in a single day by these Gram Ward Secretariats. But on Wednesday this month, 2.88 lakh people used different types of services, officials disclosed, despite the fact that there were technical problems with Microsoft software around the world on the same day. A total of 6.43 crore government services were provided to the people by the village and ward secretariats in the last three years.
Out of the 2.88 lakh requests resolved on the 25th of this month, 65-70 percent of them are related to the revenue department. applications for caste and income certificates on that day. During these three years, the government has made available new services from time to time as per the needs of the people. Also, many measures have been taken to improve the quality of services.