Urgent Alert for Mobile Users Hidden Call Setting Could Put Bank Accounts at Risk
Cyber experts warn that fraudsters are exploiting call forwarding settings to access OTPs and sensitive data urging users to check their phones immediately and disable suspicious configurations to stay protected
A new wave of mobile fraud is raising serious concerns, with experts warning that a simple phone setting could expose users to financial loss without their knowledge. Authorities are urging people to immediately check their call forwarding settings, as scammers are increasingly using this method to gain access to sensitive information.
What makes this scam particularly alarming is its simplicity. Unlike traditional frauds that rely on malicious links or apps, this method often requires just a phone call and a short code. Victims are tricked into dialing specific codes, unknowingly activating call forwarding on their devices.
Once enabled, the consequences can be severe. All incoming calls, including bank verification calls and one time passwords, are redirected to the fraudster’s number. This allows scammers to bypass security checks and potentially access bank accounts, messaging apps, and other sensitive services without alerting the user.
The scam usually begins with a convincing phone call. Fraudsters may pose as delivery agents, bank officials, or telecom support staff, claiming there is an issue with a parcel, SIM card, or network. They then instruct the user to dial a code to fix the problem. In reality, this action silently transfers control of incoming communication to the attacker.
Many victims fail to recognize the risk at first. The process appears harmless, and there are no immediate warning signs. By the time users realize something is wrong, unauthorized transactions may have already taken place.
Cybersecurity analysts say the biggest danger lies in how discreet the attack is. There is no need for users to share OTPs manually or install suspicious applications. Everything happens in the background, making it difficult to detect until financial damage is done.
To stay safe, users should regularly review their phone settings. Checking the call forwarding section can reveal if any unknown number has been configured. If such a number appears, it should be removed immediately. Users can also disable all forwarding settings by dialing a universal code provided by telecom operators.
Preventive awareness remains the strongest defense. People are advised not to dial codes shared by unknown callers, no matter how urgent the request may sound. It is equally important to avoid sharing OTPs, PINs, or personal information over the phone.
In case of suspected fraud, immediate action is critical. Victims should report the incident to the national cybercrime helpline at 1930 or file a complaint through the official portal managed by Indian Cyber Crime Coordination Centre. Quick reporting can help authorities track and potentially stop fraudulent transactions.
As mobile usage continues to grow, experts stress that awareness and caution are essential. A small oversight in phone settings can lead to major financial consequences, making it crucial for users to stay alert and informed.
